General Conditions of Sale

Art. 1 – General provisions

  1. By navigating this area, the user accesses boutiqueemilano, accessible through https://boutiqueemilano.com/. Browsing and transmitting a purchase order on the site imply acceptance of the Conditions and Data Protection Policies adopted by the site itself indicated therein.
  2. These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree 70/03) by boutiqueemilano.
  3. Before accessing the products provided by the site, the user is required to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase.
  4. The user is invited to download and print a copy of the purchase form and of these General Conditions of Sale, the terms of which boutiqueemilano reserves the right to modify unilaterally and without prior notice.

Art. 2 – Object

  1. These General Conditions of Sale govern the offer, forwarding and acceptance of purchase orders for products on https://boutiqueemilano.com/ and do not govern, however, the provision of services or the sale of products by parties other than the seller who are present on the same site via links, banners or other hypertext connections.
  2. Before placing orders and purchasing products and services from different entities, we suggest checking their conditions of sale.

Art. 3 – Conclusion of the contract

  1. To conclude the purchase contract, it will be necessary to fill out the form in electronic format and transmit it following the relevant instructions.
  2. It contains the reference to the General Conditions of Sale, the images of each product and the relative price, the means of payment that can be used, the methods of delivery of the purchased products and the relative shipping and delivery costs, a reference to the conditions for exercising the right of withdrawal; methods and times for returning the purchased products.
  3. Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale including the Information on the right of withdrawal and the processing of personal data.
  4. The contract is concluded when the seller receives the form filled out by the user, after verifying the correctness of the data contained therein.
  5. The user will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will happen by clicking on the “Place Order” button at the end of the wizard.
  6. Once the contract is concluded, the seller takes charge of the order for its fulfillment.

Art. 4 – Registered users

  1. In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide his/her personal data correctly and truthfully.
  2. Once registered, the user will receive a confirmation email in the email provided.
  3. The confirmation will in any case exonerate boutiqueemilano from any responsibility regarding the data provided by the user. The user undertakes to promptly inform boutiqueemilano of any variation of his/her data communicated at any time.
  4. If the user communicates inaccurate or incomplete data or even in the event of a dispute by the interested parties regarding the payments made, boutiqueemilano will have the right to not activate or suspend the service until the relevant deficiencies are rectified.
  5. Upon the first request for activation of a profile by the user, boutiqueemilano will assign the same username and password. The latter recognizes that such identifiers constitute the validation system of the user’s access to the Services and the only system suitable for identifying the user that the actions performed through such access will be attributed to him and will have binding effect on him.
  6. The user undertakes to maintain the confidentiality of his/her access data and to safeguard them with due care and diligence and not to transfer them, even temporarily, to third parties.

Art. 5 – Product availability

  1. Product availability refers to actual availability at the time the user places the order. However, this availability must be considered purely indicative because, due to the simultaneous presence of multiple users on the site, the products could be sold to other customers before the order is confirmed.
  2. Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected by eliminating the unavailable product and the user will be immediately informed by email.

Art. 6 – Products offered

  1. boutiqueemilano sells:
    Shoes
  2. The offer is detailed on our website at the link: https://boutiqueemilano.com/

Art. 7 – Payment methods and prices

  1. The price of the products will be that indicated from time to time on the site, except where there is an obvious error.
  2. In the event of an error, boutiqueemilano will notify the buyer as soon as possible, allowing confirmation of the order at the correct amount or cancellation. In any case, boutiqueemilano will not be obliged to supply the item sold at the lower price erroneously indicated.
  3. The prices on the site include VAT and do not include shipping costs. Prices may change at any time. Changes do not affect orders for which an order confirmation has already been sent.
  4. Once you have selected the desired products, they will be added to your cart. Simply follow the instructions for purchasing, entering or verifying the information requested at each step of the process. The order details can be modified before payment.
  5. Payment can be made via:
    Paypal, Bank Transfer, Credit Card

Art. 8 – Delivery

  1. boutiqueemilano ships worldwide.
  2. boutiqueemilano will only deliver to the user’s home address, provided at the time of purchase.
  3. Delivery is generally made within 30 days or, if no delivery date is specified, within the time frame estimated at the time of selecting the delivery method and, in any case, within the maximum time frame of thirty days from the date of confirmation.
  4. If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify where the order is located and how to arrange a new delivery.
  5. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to arrange a new delivery date.
  6. If delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract.

Art. 9 – Transfer of risk

  1. The risks relating to the products will pass to the buyer from the moment of delivery. Ownership of the products is considered acquired as soon as full payment of all amounts due in relation to the same, including shipping costs, is received, or at the moment of delivery, if this occurs at a later time.

Art. 10 – Guarantee and commercial conformity

  1. The products ordered are to be considered replicas of the originals.
  2. In the event of non-conformity, the user who has entered into the contract as a consumer will not be entitled to obtain the restoration of conformity of the products without costs, through repair or replacement.

Art. 11 – Data processing

  1. The buyer’s data are processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy).

Art. 12 – Safeguard clause

  1. In the event that one of the clauses of these General Conditions of Sale is void for any reason whatsoever, this shall in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.

Art. 13 – Contacts

  1. Any information request can be sent by email to the following address info@boutiqueemilano.com